Can I track multiple pets per customer?

Not natively — V1 stores customers (humans) but doesn't have a separate pet entity. The pattern that works: store one customer per primary contact (the owner), use the notes field on each appointment to capture which pet is being booked. For multi-pet families, mention all pet names in the customer's profile notes.

Can I track vaccinations or medical records?

Not as structured fields in V1. Use the customer notes for free-text vaccination dates ('Rabies expires 2027-04', 'Bordetella up to date as of 2026-01'). For real veterinary record-keeping, you need a vet-specific platform; Zedule is for booking, not medical records.

Can I handle recurring weekly dog walks?

Recurring bookings are V2. The V1 pattern: pre-create a month of bookings on the calendar; customers receive confirmations and can cancel individually. Works for small recurring books; doesn't scale to hundreds of contracts.

Can I require a meet-and-greet before booking actual services?

Yes — configure 'Meet and greet' as a free service that's required before the customer can book paid services. The cleanest pattern is to mark paid services as staff-restricted to staff who've cleared the meet-and-greet (manual today; automated 'first booking unlocks more services' is on the roadmap).

Does Zedule handle daycare drop-off / pickup time slots?

Use a 'Daycare drop-off' service with a window-style duration (e.g., 30 minutes, 7-7:30am). Customers pick a slot. For full kennel-management with capacity tracking across the whole day, Gingr or PetExec are purpose-built and worth the cost.

How does this compare to Time to Pet?

Time to Pet is the deepest pet-services vertical platform — multi-pet households, vaccination tracking, GPS-tagged service reports, integrated invoicing. It's $25-90/month per business. Zedule is $100/year for the booking layer; you'd handle the rest in lighter tools (Stripe for invoicing, Google Drive for photos, your phone for GPS).

SOLUTION · PET SERVICES

Booking software for pet services — grooming, walking, training, daycare | Zedule

Booking software for pet services is a customer-facing scheduling layer that turns pet appointments into self-bookable slots. Zedule fits solo and small pet businesses (groomers, walkers, trainers) where pet-by-pet history matters but full kennel-management software is overkill. The pet stays in the customer's notes; the human (the payer) is the customer record.

Updated May 5, 2026

Pet services — grooming, walking, training, daycare — have a quirky booking shape. The customer booking is the pet owner, not the pet. The schedule recurs (weekly walks, monthly grooms). The trust threshold is high (you’re holding their leashes). And the operational workflow includes things — vaccination records, photos of the dog after the groom, GPS-tracked walks — that aren’t really booking-software territory.

This page is for solo pet pros and small pet businesses where booking is the bottleneck and the rest of the workflow lives in lighter tools.

What pet services need

In rough priority:

Customer self-booking — most pet bookings happen evening or weekend; the platform should accept bookings 24/7.
Per-staff scheduling — multiple groomers, walkers, or trainers, each with their own hours.
Service-specific durations — full groom 90 min, bath only 45 min, dog walk 30/45/60 min variants.
Customer history — repeat customers who book the same service every 4-6 weeks should be remembered.
Reminder flow — pet bookings have low no-show rates (the pet owner is invested) but reminders still help with cancellations.
Pet-aware metadata — (missing in V1 as structured fields). Pet name, breed, vaccination status. Lives in notes today.

What pet services need but Zedule doesn’t natively cover:

Multi-pet households (one customer, two dogs).
Structured vaccination tracking.
GPS-tracked service reports.
Photo uploads from the field.
Boarding/kennel capacity management.

For those, Time to Pet and Gingr are purpose-built.

What Zedule does for pet services

Customer self-booking on mobile

Booking page renders cleanly on phone. Owner picks the service (“Full groom (large dog)”), picks a time, enters their info + note about the pet (“Bella, 4yo Goldendoodle, sensitive on hindquarters”).

Per-groomer / per-walker scheduling

Each groomer is a staff member with hours, blocked time, and optionally service-specific restrictions. “Hand-stripping” might be Sofia only.

Service durations and prices

Per-service. “Full groom – small dog $65 (60 min)”, “Full groom – large dog $95 (90 min)”, “Express bath only $35 (30 min)”.

Customer notes for pet info

Each customer record has a notes field. Common pattern:

Bella — Goldendoodle, 4 yo, 30 lbs. Vaccinations: rabies 2027-04, bordetella 2026-01, DHPP 2026-01. Sensitive on hindquarters; no aromatherapy. Owner prefers Sofia.

The next groomer reads this before the appointment.

Reminder + cancellation

24-hour reminder by default. SMS works particularly well in pet services — owners see the reminder while they’re already scrolling their phone.

Branded page

Pet businesses brand around personality (your logo, your colour, photos of the dogs you’ve groomed). Custom hex gives you the branding control; the booking page footer can link out to Instagram for the gallery.

Zedule vs Time to Pet vs Gingr

	Zedule	Time to Pet	Gingr
Cost	$100/yr	$25-90/mo	$50-200/mo
Self-booking customer page	Yes	Yes	Yes
Per-staff scheduling	Yes	Yes	Yes
Multi-pet per customer	Notes field	Native	Native
Vaccination tracking	Notes field	Structured	Structured
GPS-tracked service reports	No	Yes	Limited
Photo uploads from field	No	Yes	Yes
Daycare/boarding capacity	Hack	Yes	Yes (best)
Recurring bookings	No (V2)	Yes	Yes
Setup time	~30 min	~2 days	~3 days

Who Zedule fits in pet services

Fits:

Solo dog groomers running 5-15 grooms/week.
1-3 person grooming shops.
Solo dog walkers (for the booking layer; GPS reports via a separate app).
Pet trainers running 1:1 sessions.
Pet pros tired of paying $50-200/month for features they rarely use.

Doesn’t fit:

Multi-pet households as a core pattern (you’ll be working around the customer-as-human model constantly).
Boarding/kennel businesses with capacity tracking across multiple dimensions (cage availability, run availability, food prep).
Walking businesses that need GPS-tracked reports as the customer-facing deliverable.
Veterinary practices needing real medical records.

Setup, pet-services-specific

Configure groomers as staff with their working hours.
Services. Group by size for grooming (“Full groom – small/medium/large/XL”) or by type for walks (“30-min walk”, “45-min walk”).
Customer notes template. Train your team to fill out a standard format for new customers — pet name, breed, age, weight, vaccinations, behaviour notes, owner preferences.
Reminder via SMS. Pet owners are mobile-first; SMS reminders work better than email here. Configure Twilio, set the per-event toggle for SMS reminders.
Brand the page. Most pet pros brand around a colour and a photo of a happy dog. Custom hex + cover image cover both.

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Frequently asked questions

Can I track multiple pets per customer?: Not natively — V1 stores customers (humans) but doesn't have a separate pet entity. The pattern that works: store one customer per primary contact (the owner), use the notes field on each appointment to capture which pet is being booked. For multi-pet families, mention all pet names in the customer's profile notes.
Can I track vaccinations or medical records?: Not as structured fields in V1. Use the customer notes for free-text vaccination dates ('Rabies expires 2027-04', 'Bordetella up to date as of 2026-01'). For real veterinary record-keeping, you need a vet-specific platform; Zedule is for booking, not medical records.
Can I handle recurring weekly dog walks?: Recurring bookings are V2. The V1 pattern: pre-create a month of bookings on the calendar; customers receive confirmations and can cancel individually. Works for small recurring books; doesn't scale to hundreds of contracts.
Can I require a meet-and-greet before booking actual services?: Yes — configure 'Meet and greet' as a free service that's required before the customer can book paid services. The cleanest pattern is to mark paid services as staff-restricted to staff who've cleared the meet-and-greet (manual today; automated 'first booking unlocks more services' is on the roadmap).
Does Zedule handle daycare drop-off / pickup time slots?: Use a 'Daycare drop-off' service with a window-style duration (e.g., 30 minutes, 7-7:30am). Customers pick a slot. For full kennel-management with capacity tracking across the whole day, Gingr or PetExec are purpose-built and worth the cost.
How does this compare to Time to Pet?: Time to Pet is the deepest pet-services vertical platform — multi-pet households, vaccination tracking, GPS-tagged service reports, integrated invoicing. It's $25-90/month per business. Zedule is $100/year for the booking layer; you'd handle the rest in lighter tools (Stripe for invoicing, Google Drive for photos, your phone for GPS).

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